Claims Adjuster Resume Keywords (2026): 60+ ATS Skills to Land Interviews
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Not getting claims adjuster interviews? Your resume is missing critical keywords.
In 2026, over 97% of insurance companies use ATS to filter claims adjuster resumes. Missing terms like "Liability Assessment," "Subrogation," or "Guidewire" can instantly disqualify you, even with years of claims experience.
This guide gives you 60+ ATS-approved claims adjuster keywords, organized by category, with real examples and optimization strategies.
Table of Contents
- Why Keywords Matter
- Core Claims Skills
- Claims Types & Lines
- Software & Technology
- Investigation & Analysis
- Compliance & Regulations
- Role-Specific Keywords
- Examples
- FAQ
Why Claims Adjuster Resume Keywords Matter in 2026
The brutal truth: Claims adjusters handle some of the most critical work in the insurance industry. Recruiters and ATS systems scan your resume for evidence that you can investigate claims, determine liability, and protect the company from fraud.
Recruiters and ATS systems scan your resume for:
- Core competencies (Claims Investigation, Liability Assessment, Coverage Determination)
- Claims types (Auto Claims, Property Claims, Workers Compensation, General Liability)
- Software proficiency (Guidewire, Xactimate, Mitchell, CCC ONE)
- Investigation skills (Fraud Detection, Subrogation, Reserve Analysis)
- Certifications (AIC, CPCU, State Adjuster License)
- Metrics (Claims volume, settlement ratios, cycle time)
If your resume does not match the job's claims vocabulary, it gets filtered out before a human ever sees it.
The Claims Adjuster Keyword Gap Problem
75% of claims adjuster resumes are rejected by ATS before reaching a recruiter. The #1 reason? Missing claims terminology, software systems, and specialty keywords.
60+ Essential Claims Adjuster Resume Keywords (2026)
Core Claims Adjuster Skills & Keywords
| Category | Keywords |
|---|---|
| Core | Claims Adjuster, Claims Investigation, Claims Processing, Claims Management, Claims Handling |
| Assessment | Liability Assessment, Damage Assessment, Coverage Determination, Loss Evaluation, Claim Validation |
| Settlement | Settlement Negotiation, Claim Settlement, Payment Processing, Disbursement, Claim Resolution |
| Analysis | Reserve Analysis, Loss Ratio, Claim Valuation, Damage Estimation, Cost Analysis |
Claims Types & Insurance Lines Keywords
| Category | Keywords |
|---|---|
| Auto | Auto Claims, Automobile Insurance, Collision Claims, Comprehensive Claims, Total Loss, Diminished Value |
| Property | Property Claims, Homeowners Claims, Commercial Property, Fire Damage, Water Damage, Storm Damage |
| Liability | General Liability, Bodily Injury, Personal Injury, Third-Party Claims, Premises Liability |
| Workers Comp | Workers Compensation, Occupational Injury, Return to Work, Medical Management, Disability Claims |
| Specialty | Catastrophe Claims, CAT Adjuster, Large Loss, Complex Claims, Excess Claims |
Claims Software & Technology Keywords
| Category | Keywords |
|---|---|
| Claims Systems | Guidewire ClaimCenter, Duck Creek Claims, Majesco, Sapiens, ClaimXperience |
| Estimation | Xactimate, Symbility, CoreLogic, Mitchell Estimating, CCC ONE, Audatex |
| Management | Applied Epic, AMS360, Vertafore, Insurity, ImageRight |
| Reporting | Microsoft Excel, Power BI, Tableau, SQL, Data Analysis |
Investigation & Analysis Keywords
| Category | Keywords |
|---|---|
| Investigation | Claims Investigation, Scene Investigation, Witness Statements, Evidence Collection, Photo Documentation |
| Fraud | Fraud Detection, Special Investigations Unit (SIU), Red Flags, Suspicious Claims, Anti-Fraud |
| Subrogation | Subrogation, Recovery, Reimbursement, Third-Party Liability, Contribution |
| Documentation | Claim Documentation, File Management, Correspondence, Claim Notes, Activity Logs |
Compliance & Regulatory Keywords
| Category | Keywords |
|---|---|
| Regulations | State Insurance Regulations, Department of Insurance, Compliance, Regulatory Requirements |
| Standards | Fair Claims Practices, Unfair Claims Settlement, Good Faith, Bad Faith Prevention |
| Ethics | Professional Ethics, Confidentiality, Conflict of Interest, Impartiality |
| Licensing | State Adjuster License, Multi-State License, Continuing Education, CE Credits |
Want to instantly check your missing keywords? Upload your resume and job description to ResumeAdapter.
Role-Specific Keywords
Entry-Level Claims Adjuster Keywords
| Category | Keywords |
|---|---|
| Foundation | Claims Trainee, Associate Adjuster, Claims Representative, Customer Service |
| Skills | Policy Review, Coverage Verification, First Notice of Loss (FNOL), Claim Intake |
Senior Claims Adjuster Keywords
| Category | Keywords |
|---|---|
| Leadership | Senior Adjuster, Claims Supervisor, Team Lead, Mentoring, Training |
| Complex | Complex Claims, Litigation Management, Bad Faith Avoidance, High-Severity Claims |
Field Claims Adjuster Keywords
| Category | Keywords |
|---|---|
| Field | Field Adjuster, On-Site Inspection, Property Inspection, Damage Assessment |
| Travel | Multi-State, Regional Coverage, Catastrophe Response, Storm Response |
Auto Claims Adjuster Keywords
| Category | Keywords |
|---|---|
| Auto Specific | Auto Damage Appraiser, Total Loss Evaluation, Salvage, Diminished Value, Rental Coordination |
| Software | CCC ONE, Mitchell, Audatex, Motor Vehicle Reports, VIN Verification |
Property Claims Adjuster Keywords
| Category | Keywords |
|---|---|
| Property Specific | Property Damage, Structural Damage, Contents Claims, Additional Living Expenses (ALE) |
| Estimation | Xactimate, Roof Inspection, Water Mitigation, Mold Assessment, Contractor Coordination |
How to Integrate Keywords into Your Resume
Strong Example
Senior Claims Adjuster | ABC Insurance Company | 2020 - Present
- Investigated and settled 150+ auto and property claims monthly, maintaining 95% customer satisfaction and $2.5M average reserve accuracy
- Conducted thorough liability assessments using Guidewire ClaimCenter and Xactimate, reducing claim cycle time by 25%
- Identified $500K+ in subrogation recovery opportunities through detailed fraud detection and third-party liability analysis
- Collaborated with Special Investigations Unit (SIU) on complex suspicious claims, contributing to 15% reduction in fraudulent payouts
Weak Example
- Handled insurance claims
- Worked with customers on their claims
- Used company software
- Investigated claims
Industry-Specific Claims Adjuster Keywords
Insurance Carrier Claims Keywords
| Keywords |
|---|
| Admitted Carrier, Standard Market, Excess & Surplus, Reinsurance, Treaty, Facultative |
Independent Adjuster Keywords
| Keywords |
|---|
| Independent Adjuster (IA), Third-Party Administrator (TPA), Vendor Management, Deployment, Catastrophe Response, Daily Adjuster |
Litigation & Legal Keywords
| Keywords |
|---|
| Litigation Management, Legal Hold, Discovery, Deposition Support, Expert Witness, Defense Counsel Coordination |
FAQ
What are the most important claims adjuster resume keywords?
The most critical keywords include Claims Investigation, Liability Assessment, Coverage Determination, Settlement Negotiation, and Subrogation. Include your specific claims type experience (auto, property, workers comp) and software proficiency (Guidewire, Xactimate).
How many claims adjuster keywords should I include?
Include 25-35 relevant keywords that match the job description. Focus on your claims specialty, software systems, and certifications. Always tailor keywords to each specific job posting.
Should I list specific claims software on my resume?
Absolutely. Keywords like Guidewire ClaimCenter, Xactimate, Mitchell, CCC ONE, and Applied Epic are heavily searched by recruiters. List every system you have experience with.
What certifications should I include for claims adjuster roles?
Key certifications include AIC (Associate in Claims), CPCU (Chartered Property Casualty Underwriter), state adjuster license, and specialty certifications like SCLA or PLRB. These are high-value ATS keywords.
How do I know which claims adjuster keywords I am missing?
Upload your resume and the job description to ResumeAdapter and get your missing keywords instantly. Our AI compares your resume against the job posting and shows exactly what is missing.
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