TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

By accessing and using ResumeAdapters services, you agree to be bound by these Terms of Service. Our services include resume analysis, ATS optimization, and related career development tools.

2. SERVICE DESCRIPTION

ResumeAdapter provides AI-powered resume analysis and optimization services. While we strive for accuracy, our recommendations are advisory in nature and success in job applications cannot be guaranteed.

3. USER ACCOUNTS

You must maintain the confidentiality of your account credentials and are responsible for all activities under your account. We reserve the right to suspend accounts that violate our terms.

4. PRIVACY AND DATA PROTECTION

We handle your data in accordance with our Privacy Policy. Your resume data is encrypted and securely stored. We never share your personal information with third parties without consent.

5. SUBSCRIPTION TERMS

Paid subscriptions are billed according to your chosen plan. You can cancel at any time, and your subscription will remain active until the end of the current billing period.

5.1. EXPECTED OUTCOMES

While we cannot guarantee specific results, many users who follow our resume optimization recommendations and apply to multiple positions report receiving interview invitations within 30 days. Individual results vary based on qualifications, market conditions, application volume, and other factors beyond our control.

Our service is designed to help optimize your resume for ATS compatibility and improve your chances of passing initial screening. However, we cannot guarantee that you will receive interviews, job offers, or specific employment outcomes. Success in job applications depends on many factors including your qualifications, experience, the job market, and employer needs.

Note: We do not guarantee interviews, job offers, salary levels, or any specific employment outcomes. Results may vary significantly based on individual circumstances, qualifications, market conditions, and other factors beyond our control.

5.2. SERVICE SATISFACTION GUARANTEE

We stand behind the quality of our resume analysis service.

30-Day Service Guarantee:

If you receive your analysis report and believe it failed to provide actionable, specific recommendations for improving your resume, contact us within 30 days for a refund review.

What We Guarantee:

• Detailed, specific recommendations for improvement
• Clear identification of missing keywords and skills
• Actionable steps to improve your ATS score
• Technical service functionality

What We Don't Guarantee:

• Job market conditions or employer hiring decisions
• Interview invitations or job offers
• Outcomes dependent on factors beyond our analysis
• Change of mind after extensive service use

Additional Refund Circumstances:

• Duplicate charges will be fully refunded
• Technical service failures preventing analysis

To request a refund, contact us at resumeadapter@gmail.com. Refund requests will be reviewed within 5 business days.

6. INTELLECTUAL PROPERTY

Our service, including algorithms, design, and content, is protected by intellectual property rights. Users retain rights to their resume content while granting us license to analyze and process it.

7. SERVICE MODIFICATIONS

We may modify or discontinue services with reasonable notice. Substantial changes to these terms will be communicated to users via email or in-app notifications.

8. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RESUMEADAPTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST OPPORTUNITIES, LOST DATA, OR LOST EMPLOYMENT PROSPECTS, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid to ResumeAdapter in the 12 months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.

AI-Generated Content Disclaimer: Our services use artificial intelligence to generate recommendations and content. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You are solely responsible for verifying the accuracy, truthfulness, and appropriateness of all content before using it in job applications. ResumeAdapter is not liable for any consequences resulting from your use of AI-generated content.

9. USER CONDUCT

Users must not misuse our services, attempt to access restricted areas, or use our platform for any unlawful purpose.

10. DISPUTE RESOLUTION

Any disputes arising from these Terms or your use of our services shall be resolved through binding individual arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits or class-wide arbitration proceedings.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. For users located outside the United States, by using our services you agree that any disputes will be resolved in accordance with Delaware law, and you submit to the exclusive jurisdiction of the courts of Delaware for any disputes arising from these Terms.

11. CONTACT INFORMATION

For questions about these terms, please contact us at resumeadapter@gmail.com.

For refund requests, contact resumeadapter@gmail.com .