ResumeAdapter
Updated 2026-07-02

The principles Citi hires against
and how to prove them on a resume.

Why this matters

Citi publishes three Leadership Principles: we take ownership, we deliver with pride, and we succeed together. Introduced around 2021 under CEO Jane Fraser and tied to performance management, they are the behaviors every colleague is assessed against, which makes them the hiring rubric. They replaced Citi's older four values, now retired. This page maps each principle to resume language, with a do-this bullet and the anti-pattern to delete.

Scan my Citi resumeFree to scan3 Leadership PrinciplesDo-this / avoid-this
By the numbers
What Citi publishes
3 principles
The Leadership Principles it hires against
The principles
we take ownership
we deliver with pride, we succeed together
Legacy four values
Retired
The old four values, now replaced
Source
citigroup.com
Primary, firm-published

The quick answer

What are Citi's three Leadership Principles?

Citi's Leadership Principles are three: we take ownership, we deliver with pride, and we succeed together. Citigroup publishes them as the behaviors it expects of every colleague, introduced around 2021 under CEO Jane Fraser and tied to performance management, so colleagues are assessed partly on how they deliver from a leadership perspective. Citi does not publish a one-line definition for each principle, so treat the three short phrases as the verbatim wording and anything more detailed as interpretation. They replaced the firm's older four values (Common Purpose, Responsible Finance, Ingenuity, Leadership), which are retired, so do not use the old four on a Citi resume today. The resume move is to demonstrate each principle through quantified outcomes rather than naming it: a result you owned end to end for we take ownership, a high-quality deliverable that held up for we deliver with pride, and a shared cross-team result for we succeed together. Scan your Citi resume.

Citi's three Leadership Principles, we take ownership, we deliver with pride, and we succeed together, are the language Citigroup publishes and assesses colleagues against. Introduced around 2021 under CEO Jane Fraser as part of the firm's internal behavioral program and tied to performance management, they are not decoration; they are the rubric.

Note the constraint this page respects: Citi publishes the three short phrases but not a one-line official definition for each. So the three phrases stay verbatim here, and every longer reading below is labeled as ResumeAdapter's editorial distillation. That way you never quote back to a Citi interviewer a definition the firm never wrote.

These principles replaced Citi's older four values, Common Purpose, Responsible Finance, Ingenuity and Leadership, which are retired. A stale regional page may still show them, but they are not the current framework, so do not build a Citi resume around them today.

The resume reading is the same for each principle: a reviewer indexes on the principle being visible in the bullet itself, not asserted as an adjective. A line that reads took ownership of a reconciliation break others had passed over and cleared the exposure passes, because it shows we take ownership through an owned, costly action without ever using the word ownership. The entries below give you that pattern for all three principles, each with a show-this bullet and the anti-pattern.

The three Leadership Principles

Each principle with what Citi looks for,
and how to show it on a resume.

Citi publishes the three principle names, we take ownership, we deliver with pride, and we succeed together, verbatim, but not a one-line definition for each. The what-Citi-looks-for and on-your-resume readings below are ResumeAdapter's editorial distillation for a resume, not Citi's official wording.

01
Leadership Principle 01

we take ownership

we take ownership is the exact phrase Citi publishes. Citi does not attach an official one-line definition to it, so the reading below is ResumeAdapter's editorial distillation for a resume.

ResumeAdapter reading, not a Citi definition: in a global bank, ownership language reads for people who take personal responsibility for an outcome end to end, including when something breaks. A reviewer reads for whether you owned a result, escalated a risk, or fixed an error you did not have to touch, rather than describing tasks you were assigned. Taking ownership here also means owning a control or a mistake, not only a win.

What Citi looks for (ResumeAdapter reading)
On your resume (ResumeAdapter guidance)

Lead with a result you owned from start to finish, and name the decision or the risk you took responsibility for. Put the outcome first and the ownership second, with a number attached. The strongest evidence is a problem you did not create but chose to fix when it would have been easier to pass it on.

Do this on the resume

Show a specific outcome you owned end to end, including a problem you did not create but chose to fix, with the result quantified.

Took ownership of a reconciliation break three desks had passed over, rebuilt the control that caused it, and cleared a $4M exposure before quarter close.

Avoid this anti-pattern

Passive, assigned-task framing with no ownership and no outcome. Responsible for handling daily reconciliations describes a duty, not a result you took ownership of, and a reviewer reads past it.

Responsible for various assigned tasks and day-to-day duties within the team.

02
Leadership Principle 02

we deliver with pride

we deliver with pride is the exact phrase Citi publishes. Citi does not attach an official one-line definition to it, so the reading below is ResumeAdapter's editorial distillation for a resume.

ResumeAdapter reading, not a Citi definition: delivering with pride reads for quality and follow-through, not just shipping. A reviewer reads for evidence that what you delivered met a high bar and held up: an audit-clean record, a rework rate you drove down, a deliverable others relied on. The signal is care in the craft and a result you would put your name on, not volume for its own sake.

What Citi looks for (ResumeAdapter reading)
On your resume (ResumeAdapter guidance)

Show a deliverable you held to a high standard and the quality outcome it produced: accuracy, a defect or error rate reduced, a client or a regulator who signed off clean. Lead with the standard you hit, then the impact, with the number attached rather than a claim of hard work.

Do this on the resume

Show a deliverable you held to a high bar and the quality result it produced, with a defect, accuracy, or sign-off metric that proves it held up.

Delivered the quarterly regulatory filing three cycles running with zero audit findings, cutting review rework 35 percent by standardizing the evidence pack.

Avoid this anti-pattern

Output framing with no quality signal. Produced monthly reports counts activity and says nothing about the standard the work met, which is what delivering with pride reads for.

Produced a high volume of reports and completed tasks on time throughout the year.

03
Leadership Principle 03

we succeed together

we succeed together is the exact phrase Citi publishes. Citi does not attach an official one-line definition to it, so the reading below is ResumeAdapter's editorial distillation for a resume.

ResumeAdapter reading, not a Citi definition: succeeding together reads for people who produce a shared result across teams and credit the group. A reviewer reads for whether you moved an outcome forward by working across desks, functions, or regions, naming the partners and the collective result, rather than claiming solo credit. In a global bank this often means coordinating across time zones and functions to land one outcome.

What Citi looks for (ResumeAdapter reading)
On your resume (ResumeAdapter guidance)

Show a result you delivered with partners, and name them: the desk, function, or region you worked across, and the shared outcome you moved. Lead with the collective result, then the collaboration that produced it, with a number attached, so both the partners and the result appear in the bullet.

Do this on the resume

Show a shared result delivered across teams, naming the partners and the collective outcome you moved together, quantified.

Partnered with technology and operations across three regions to launch a shared payments dashboard, cutting manual reconciliation 50 percent for four desks.

Avoid this anti-pattern

Hero framing that erases the team. Single-handedly delivered the project claims sole credit and reads against a succeed-together culture, where the reviewer is looking for the partners you named.

Single-handedly delivered the entire project with no support from any other team.

The three Leadership Principles are quoted verbatim from Citi, citigroup.com/global/about-us, accessed July 2, 2026. The what-Citi-looks-for and on-your-resume readings are ResumeAdapter editorial distillation, not Citi's official per-principle definitions.

Company context, not the candidate rubric

Mission, vision, and strategy.
Context for why Citi, not what you are assessed on.

The statements below are Citi's company-level mission and vision and its operating strategy. They are context, not the behavioral rubric: the three Leadership Principles are what you are assessed against, while the mission, vision and strategic priorities explain what Citigroup is trying to be. Use them to frame a Why Citi answer; keep the three principles as what you demonstrate on the resume itself.

Mission

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Vision

To be the preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in our home market of the United States.

Strategic priorities (Citi's company strategy)

Citi frames its operating approach around four strategic priorities. These describe how the bank runs, not the behaviors a candidate is assessed against, so treat them as company strategy, not a personal rubric.

01 / Strategic priority

Thinking Global

02 / Strategic priority

Simplifying Our Bank

03 / Strategic priority

Increasing Connectivity

04 / Strategic priority

Investing in our team

Mission, vision and the four strategic priorities (Thinking Global, Simplifying Our Bank, Increasing Connectivity, Investing in our team) quoted from Citi, citigroup.com/global/about-us, accessed July 2, 2026. These are company strategy, not candidate behavioral criteria.

Source and method

The three Leadership Principles, the mission, the vision and the four strategic priorities are from citigroup.com/global/about-us (accessed July 2, 2026). Citi publishes the three principle names but not an official one-line definition for each, so the what-Citi-looks-for and on-your-resume readings on this page are a ResumeAdapter editorial distillation for a resume, not Citi's wording. Citi's former four values, Common Purpose, Responsible Finance, Ingenuity and Leadership, are retired and are not the current framework.

How to show Citi's Leadership Principles

Four moves from
generic resume to Citi-true.

01
Step 01

Prove we take ownership through a result you owned end to end

We take ownership reads for personal responsibility for an outcome, including when something breaks. Show a result you owned start to finish, a control you rebuilt, or an error you fixed that you did not have to touch, with the outcome quantified. Demonstrate the ownership; never assert it as an adjective.

02
Step 02

Show we deliver with pride through quality that held up

We deliver with pride reads for quality and follow-through, not just shipping. Show a deliverable you held to a high bar and the quality result it produced: an audit-clean record, a defect or rework rate you reduced, a sign-off you earned, with the number attached rather than a claim of effort.

03
Step 03

Show we succeed together through a shared cross-team result

We succeed together reads for a shared result across desks, functions, or regions. Name the partners you worked with and the collective outcome you moved, so both the collaboration and the result appear in the bullet, not solo credit.

04
Step 04

Scan and iterate against a Citi posting

Upload to ResumeAdapter against a specific Citi posting to see where your bullets name the principles as adjectives instead of demonstrating them, and iterate until ownership, delivery quality, and shared success are visible in the work itself.

For most candidates the move is simple: build three bullets, one per principle. One that shows a result you owned end to end for we take ownership, one that shows a high-quality deliverable that held up for we deliver with pride, and one that shows a shared cross-team result for we succeed together. Three bullets, three principles, none of them naming the principle as an adjective.

Keep Citi's mission and strategy for the cover letter or the Why Citi answer, not the resume bullets. The principles are the behaviors you demonstrate; the mission and the strategic priorities are context for why you want to be there. Keeping them separate signals that you read the source, not a summary.

You do not need to name a single principle on the page. You need bullets where ownership, delivery quality, and shared success are visible in the outcomes themselves. See the Citi levels spoke for how the bar shifts by band, and the Citi interview process spoke for how these principles surface across the loop.

FAQ

Citi Leadership Principles, FAQ

The questions candidates surface about what Citi actually screens for, after they have read the pillar. Answers are byte-identical to the FAQPage JSON-LD, because AI engines that extract HTML and AI engines that extract JSON-LD should not see different text.

What are Citi's three Leadership Principles?

Citi's three Leadership Principles are we take ownership, we deliver with pride, and we succeed together. Citigroup publishes them on citigroup.com as the behaviors it expects of every colleague, and they were introduced around 2021 under CEO Jane Fraser as part of the firm's internal behavioral program. They are tied to performance management, so colleagues are assessed partly on how they deliver from a leadership perspective, which makes the three principles the current candidate-facing rubric. Citi does not attach an official one-line definition to each phrase, so the three short phrases are the verbatim wording and anything longer is interpretation.

What happened to Citi's old values (Common Purpose, Responsible Finance, Ingenuity, Leadership)?

Those four are Citi's legacy values and are retired. Citi replaced them with the three Leadership Principles, we take ownership, we deliver with pride, and we succeed together, which are the current framework colleagues are assessed against. A stale regional page may still display the old four, but they are not what Citi hires against today, so do not build a Citi resume around Common Purpose, Responsible Finance, Ingenuity, and Leadership. Map your bullets to the three Leadership Principles instead.

What is Citi's mission statement?

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. It is a company-level statement of what Citigroup is for, published on citigroup.com, and it sits separately from the three Leadership Principles that colleagues are assessed against. On a resume you do not quote the mission; you demonstrate it by showing client outcomes you delivered responsibly, mapped to the three Leadership Principles, and you use the mission instead to frame why you want to work at Citi.

How do I show Citi's Leadership Principles on my resume?

Prove them with quantified outcomes rather than restating them. For we take ownership, show a result you owned end to end, including a problem you did not create but chose to fix. For we deliver with pride, show a deliverable you held to a high bar with a defect, accuracy, or sign-off metric that proves it held up. For we succeed together, show a shared result across desks, functions, or regions and name the partners. Do not name ownership, pride, or teamwork as adjectives; let the work carry each principle. For the full application process see the Citi pillar at /companies/citi, and for how the bar shifts by band see /companies/citi/levels.

Does Citi have core values or leadership principles?

Citi's current candidate-facing framework is the three Leadership Principles: we take ownership, we deliver with pride, and we succeed together, introduced around 2021 under CEO Jane Fraser. The older four-value set (Common Purpose, Responsible Finance, Ingenuity, Leadership) is retired, so treat the Leadership Principles as the behaviors Citi assesses today rather than a separate list of core values. Citi's mission, to serve as a trusted partner to clients by responsibly providing financial services that enable growth and economic progress, is a separate company statement, not one of the principles.

Engineer your Citi resume

Run your resume against
a Citi job description.

Get your match score against the Citi posting, the principles your bullets state as adjectives instead of demonstrating, the generic phrasing that hides your ownership and team impact, and a rewrite plan. Free to scan; no signup to see the score.

Your resume stays yoursAnalyzed in seconds, then deleted. Never stored. Never used to train AI.Citi job description scored