97% of tech companies use ATS

Bank Teller Resume
Example (2026)

Most bank teller resumes score below 37% on ATS systems. See exactly why yours might be failing. 75% never reach a recruiter.

Free foreverFull analysisWorks with your existing resume

What ATS systems actually see

Toggle between a typical bank teller resume and an optimized version. Notice what changes.

Generic descriptions and soft skills make this resume hard to scan and easy to ignore.

Profile

Ashley Williams

Bank Employee

Charlotte, NC · ashley.williams@email.com · linkedin.com/in/ashleywilliams

Professional Summary

Friendly and reliable bank teller with experience working at a bank. Great with customers and good at handling money. Looking for a new opportunity in the banking industry where I can use my skills.

Core Skills

Customer ServiceMoney HandlingFriendly PersonalityTeam PlayerAttention to DetailGood Communicator

Professional Experience

First National Bank

Apr 2023 - Present

Bank Teller

  • Responsible for handling customer transactions and balancing my cash drawer.
  • Helped customers with their accounts and answered questions about bank products.
  • Made sure all transactions followed bank rules and regulations.

SouthTrust Credit Union

Aug 2021 - Mar 2023

Teller

  • Counted money and processed deposits and withdrawals for customers.
  • Opened new accounts for customers who came into the branch.
  • Helped resolve customer complaints and issues at the branch.

QuickMart Retail

Jun 2020 - Jul 2021

Cashier

  • Worked the register and helped customers check out.
  • Trained new employees on how to use the cash register.
  • Helped keep the store clean and organized.

Education

University of North Carolina at Charlotte

Business degree

2017 - 2021

Certifications & Awards

  • AML training
  • Bank cert
  • Employee of the Month (2022)

Languages

English (Native) • Spanish (Conversational)

Interests & Hobbies

  • Shopping
  • Watching movies
  • Volunteering at church
  • Cooking

✗ Vague duties like "Responsible for", soft skills like "Hard Worker", and buzzwords like "synergistic" — no keywords for recruiters to find. This resume gets buried.

Wondering if YOUR resume has these same problems?

Keywords ATS Systems Scan For

These are the exact terms recruiters and ATS systems filter by for bank teller roles. Missing even 2-3 can drop your score below the threshold.

Cash Handling

Drawer Balancing

AML/KYC Compliance

Cross-Selling

Wire Transfers

ACH Processing

Customer Needs Assessment

Account Opening/Closing

Fraud Detection

Core Banking Systems (FIS/Fiserv)

CSAT/NPS Improvement

Regulatory Audits

Loss Prevention

How many of these are on your resume?

Examples by Experience Level

Select your level. See the exact verbs, bullets, and metrics that ATS systems reward at each stage.

Action Verbs

ProcessedAnalyzedVerifiedReviewedRecommendedManagedServicedTrainedMaintainedReduced

Metrics to Include

  • Processing Volume (#)
  • Error Rate (Reduction)
  • KYC/AML Compliance (%)
  • Customer Retention (%)
  • Fraud Losses (Reduction)
  • Application Processing Time

Example Resume Bullets

Ship independently

Processed 150+ high-volume wire transfers weekly, reducing error rates to 0.05% and ensuring 100% adherence to KYC and AML regulatory mandates.

Analyzed 20+ consumer credit applications daily, reducing the average application processing time from 48 hours to 24 hours (50% faster).

Managed the operational risk profile for the branch, reducing fraud losses by 25% through staff training and surveillance optimization.

Are your bullets this specific?

Phrases That Get Bank Tellers Rejected

Listing languages isn't enough. Context matters. "JavaScript" is good; "Built REST APIs with Node.js" is hired.

Responsible for handling customer money.

Describes the job, not an achievement. Every teller handles money. ATS sees zero differentiating keywords.

Processed $50K+ in daily cash transactions with 100% drawer balancing accuracy across 18 consecutive months, eliminating all teller discrepancies.

Good at talking to people and making sales.

Self-assessment is not evidence. ATS cannot parse 'good at talking.' Name the product and conversion rate.

Achieved an 18% cross-sell rate (top 5 in branch) by recommending savings accounts, CDs, and credit card products to 80+ customers daily.

Helped people get approved for loans.

'Helped' is vague and passive. What was your specific role? How many applications? What was the approval rate?

Pre-qualified 15+ loan applicants weekly by gathering financial documentation and running preliminary credit assessments, achieving a 90% approval rate on referred applications.

Very trustworthy and honest with financial data.

Trustworthiness is expected, not a differentiator. ATS ignores this entirely. Replace with compliance metrics.

Maintained 100% compliance with AML/KYC protocols across 15,000+ annual transactions, passing all quarterly audits with zero violations.

Worked hard to meet my monthly goals.

No specifics: which goals, what metrics, did you exceed them? This tells a recruiter nothing.

Exceeded monthly referral targets by 120% for 6 consecutive months, generating $250K in new deposit accounts and earning the branch MVP award.

Dealt with a lot of paperwork and documentation.

'A lot of paperwork' is unmeasurable. ATS needs volume, accuracy rate, and compliance context.

Verified and processed 30+ new account applications weekly within the 24-hour SLA, reducing setup errors by 25% through standardized documentation checklists.

Recognize any of these on your resume?

Certifications That Boost Your ATS Score

Include the full name AND the acronym. ATS systems may scan for either.

Certified Anti-Money Laundering Specialist (CAMS)
ABA Bank Teller Certificate
Certified Regulatory Compliance Manager (CRCM)
NMLS Licensed Mortgage Loan Originator
Notary Public Commission

Frequently Asked Questions